David Overton (MD) MSc.,MBA,CEng.

• Shared-Solutions Ltd has been working with on-line interactive communities for over 10 years.

• Based in Coventry UK     

• Company Operating since 1992

• Own designers, consultants and support team

• Designed and built NetWiseLive over 5 years

• NetWiseLive originally built to help deliver MSc degrees for University of Warwick

Shared-Solutions Ltd are experts in using technology for organisational development. The company has a core staff and a network of partners and consultants - all specialists in one or more aspects of the change process and the technologies needed to support it. We have developed a web based tool, NetWiseLive, which uses behavioural management principals in its design, making it different from the technology led principles used in IT platforms.

• We will help Directors of Multi-Site operations to achieve Brand excellence and service consistency across all their branches.

We offer NetWiseLive to clients as a product and as a pay-as-you-go service.

We also offer consultancy based on our 10 Steps to Excellence model, which has been developed over a number of years of managing successful change programmes - leading to sustainable organisations using the driving power of communities and the excitement of always wanting to get better.

We concentrate on serving medium sized multi-site or multi-outlet businesses mainly in Retail and Hospitality and their need to manage their brand both internally, through the consistent behaviours of their staff and also externally, by recognising the importance of customer perceptions and experiences.