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  • Can NetWiseLive interface with my current IT and mail?

    NetWiseLive has interfacing capability.

  • How may people use it?

        We have over 400 users every day.

  • Why can't we build our own?  You could, but you would need all the specialist skills and NetWiseLive is a proven system which took years to build and test. Why take the risk when you can use an existing system and get all the support you need?

  • Can I trial it?

         We recommend that you pilot it and we will work with you to support it.

  • How long would it take to install?

    7 days plus any customising effort and training time.

  • What equipment do I need?

    Headset, webcam, camcorder, dictaphone, audio/video cards on PC or Mac.

    Your own dedicated server (only if required).

  • What bandwidth do I need?

    Broad Band ADSL or SDSL.

  • Is Shared-Solutions a financially secure company?

    Yes - but we also take additional insurance by adopting user protection strategies.

  • How secure is my data?

    NetWiseLive can be sited behind your firewall under the DR policy of your own IT.

  • Can NetWiseLive interface with SAP, Northgate and Team Spirit?

    Yes if they have API interfaces available.

  • What is the difference with an Intranet?

          There are a number of differences :-

  • Intranets are limited and tend towards "one-to-many" or one-way functionality whereas the NetWiseLive control structure enables "many-to-many" functionality vastly increasing your companies capacity for knowledge flow and reducing the time taken to understand and respond.
  • Intranets tend to be information sources, NetWiseLive brings people together live.
  • Intranets are collections of applications, NetWiseLive is an integrated system of applications.
  • Intranets might have eLearning read-and-answer, NetWise has a range of integrated community learning tools to provide a deeper learning experience which is many times more effective than eLearning.

 

  • We already use forums how does NetWiseLive help?

        NetWiseLive brings Forums to life as a way of  creating knowledge threads.
          Companies can decide the degree of control.
          Users can add images, text, tables and links to wiki's, blogs and web pages.
          Document pages can be added as an alternative to a link.
         Communities and teams can use forums with video conferencing.
          All entries are moderated for compliance to standards.

  • How do we use it in the store?

          This depends on the issues that you want NetWiseLive to address

           and the business culture.

           In the store it can be added to your Back Office suite or delivered through

           the POS system.

           NetWiseLive is a website that can be hosted by us or by you.

           We manage and update it and we will work with your existing providers.